Lysita Privacy Policy

Effective Date: August 13, 2026 Last Updated: August 13, 2026

1. Introduction

This Privacy Policy explains how Lysita ("we," "us," "our"), a platform owned and operated by AOQ Consulting, LLC, an Ohio limited liability company, collects, uses, discloses, and protects information when you use lysita.com (the "Platform").

2. Information We Collect

2.1 Information You Provide

• Account information (email, username, password or authentication credentials)
• Profile information, including segment affiliation (e.g., IT professional community)
• Claims, corrections, comments, and other User Content you post
• Communications with us (support requests, feedback)

2.2 Information Collected Automatically

• Usage data (pages viewed, features used, session duration)
• Device and browser information, IP address
• Cookies and similar tracking technologies (see Section 7)
• Platform interaction data used to compute candor scores, authorship credit, and correction-market activity

2.3 Information from Third Parties

• If you sign in via a third-party authentication provider, we receive basic profile information as permitted by that provider

3. How We Use Information

We use collected information to:

• Operate core Platform features, including claim posting, correction markets, candor scoring, authorship depreciation, blind-spot surfacing, rehearsal mode, and escalation caps
• Authenticate accounts and maintain security
• Personalize content by community segment
• Communicate with you about your account or Platform updates
• Detect and prevent fraud, abuse, or manipulation of scoring systems
• Comply with legal obligations
• Improve and develop new Platform features

4. Legal Basis for Processing (EEA/UK Users)

Where applicable, we process personal data on the basis of: performance of a contract (providing the Platform), legitimate interests (security, fraud prevention, product improvement), consent (where required, e.g., certain cookies), and legal obligation.

5. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who help operate the Platform (hosting, analytics, email delivery, translation services), under contractual confidentiality obligations
• Other users, to the extent your claims, corrections, and public profile information are inherently visible as part of Platform functionality
• Legal authorities, where required by law, subpoena, or to protect rights, safety, or property
• Successors, in connection with a merger, acquisition, or sale of assets, subject to this Policy's terms continuing to apply

6. Data Retention

We retain personal information for as long as your account is active or as needed to provide the Platform, comply with legal obligations, resolve disputes, and enforce agreements. Audit and security-relevant logs may be retained separately per our internal retention schedule.

7. Cookies and Tracking

We use cookies and similar technologies for authentication, session management, analytics, and preference storage. You can control cookies through your browser settings; disabling certain cookies may limit Platform functionality. See our Cookie Policy for details.

8. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access the personal information we hold about you
• Correct inaccurate information
• Delete your information (subject to legal retention requirements)
• Object to or restrict certain processing
• Data portability
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at privacy@aoqconsulting.com. California residents may have additional rights under the CCPA/CPRA; EEA/UK residents have rights under GDPR/UK GDPR.

8a. State-Specific Privacy Rights (U.S.)

Depending on your state of residence, you may have rights under state privacy laws, including but not limited to the California Consumer Privacy Act (as amended by the CPRA), the Virginia Consumer Data Protection Act, the Colorado Privacy Act, the Connecticut Data Privacy Act, the Utah Consumer Privacy Act, and the Texas Data Privacy and Security Act. Where applicable, these rights may include the right to know what personal information we collect, the right to delete it, the right to correct it, the right to opt out of certain processing (including targeted advertising or profiling with legal or similarly significant effects), and the right to non-discrimination for exercising these rights.

We do not sell personal information as defined under these laws. To exercise state-specific rights, contact privacy@aoqconsulting.com. We will verify your request using information associated with your account before fulfilling it. You may designate an authorized agent to submit a request on your behalf where permitted by law.

8b. Marketing Communications

If you opt in to receive marketing or promotional communications from Lysita, we will comply with the CAN-SPAM Act and applicable law, including by providing a clear way to unsubscribe in every marketing message and honoring opt-out requests promptly. Transactional and account-related messages (e.g., security alerts, magic-link sign-in emails, policy updates) are not marketing communications and may be sent regardless of marketing preferences, as described in our Terms of Use.

9. Automated Decision-Making and Algorithmic Transparency

Certain Platform features (candor scoring, correction-market outcomes, blind-spot surfacing, escalation caps) involve automated processing of your activity. These systems evaluate factors such as correction history, retraction behavior, and engagement patterns to generate reputation signals or apply usage limits. These are used solely for in-Platform functionality and do not make legal determinations about you.

Where automated processing produces a legal effect or similarly significant effect on you (for example, a sustained restriction on your ability to post), you have the right to:

• Request an explanation of the general logic and factors involved in the decision
• Request human review of the decision
• Contest the decision through our appeals process (see our Community Guidelines)

We do not use automated systems to make final account termination decisions without human review. Residents of states with algorithmic transparency requirements (e.g., Colorado) may have additional rights to notice and explanation, which we will honor as required by applicable law.

10. Data Security

We implement technical and organizational measures designed to protect your information, including encryption in transit, access controls, and audit logging. No system is completely secure, and we cannot guarantee absolute security.

11. International Data Transfers

If you access the Platform from outside the United States, your information may be transferred to and processed in that country. We take steps to ensure appropriate safeguards are in place for such transfers.

12. Children's Privacy

Lysita is not directed to individuals under 18. We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it.

13. Third-Party Links and Services

The Platform may link to third-party sites or integrate third-party services (e.g., translation services). We are not responsible for the privacy practices of third parties.

14. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via the Platform or email. The "Last Updated" date reflects the most recent revision.

15. Contact Us

Questions or requests regarding this Privacy Policy: privacy@aoqconsulting.com 11353 Trailing Oak, Miamisburg, Ohio 45342